Welcome to Jorevia LLC! These Terms and Conditions (“Terms”) govern your use of the website https://jorevia.com (the “Site”) and your purchase of products from Jorevia LLC. By accessing or using our Site and services, you agree to be bound by these Terms, our Privacy Policy, and all other policies posted on our Site. Please read them carefully.
1. General Information These Terms constitute a legally binding agreement between you and Jorevia LLC, a company registered in the US, with its address at 175 Charwill Dr Clinton Corners, New York, NY 12514, US.
2. Privacy Policy Your privacy is very important to us. Our Privacy Policy, available separately on our Site, explains how we collect, use, and protect your personal information. By using our Site, you agree to the terms of our Privacy Policy.
3. Product Information and Availability We strive to display our products (primarily Apparel & Accessories > Handbags, Wallets & Cases > Handbags) as accurately as possible, including colors, sizes, and descriptions. However, we cannot guarantee that your device’s display will accurately reflect the actual product. All products are subject to availability. We reserve the right to discontinue any product at any time.
4. Pricing and Payment All prices are listed in US Dollars and are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed. We accept the following payment methods: Credit/Debit Cards (Visa, Mastercard, Amex). Payment must be received in full before an order is processed and shipped.
5. Order Processing Once your order is placed, we will process it within 1-2 business days. Please note that “business days” are Monday through Friday, excluding public holidays. You will receive an order confirmation email once your order has been successfully placed.
6. Shipping Policy Jorevia LLC currently ships only within the United States. We do not offer international shipping.
- Order Processing Time: Orders are typically processed and shipped within 1-2 business days.
- Shipping Method & Cost: We offer Standard Shipping on all orders. Standard Shipping is free for all orders ($0 threshold applies).
- Estimated Delivery Time: Once shipped, Standard Shipping typically takes 3-6 business days for delivery.
- Tracking: Once your order has shipped, you will receive a shipping confirmation email with tracking information.
7. Return and Refund Policy We want you to be completely satisfied with your purchase.
- Return Window: You may return eligible items within 30 days from the date of delivery.
- Eligibility: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
- Initiating a Return: To initiate a return, please contact our customer service team at support@jorevia.com. We will provide you with instructions and a prepaid return shipping label.
- Return Shipping Cost: Jorevia LLC will cover the cost of return shipping by providing a prepaid label.
- Restocking Fee: We do not charge any restocking fees for returns.
- Refunds: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days (typically 5-10 business days, depending on your bank).
8. Intellectual Property All content on this Site, including text, graphics, logos, images, audio clips, digital downloads, and data compilations, is the property of Jorevia LLC or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this Site is the exclusive property of Jorevia LLC.
9. User Conduct You agree not to use the Site for any unlawful purpose or in any way that might harm, abuse, or interfere with Jorevia LLC, its customers, or the general public. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.
10. Disclaimers The Site and all content, products, and services included on or otherwise made available to you through the Site are provided by Jorevia LLC on an “as is” and “as available” basis, unless otherwise specified in writing. Jorevia LLC makes no representations or warranties of any kind, express or implied, as to the operation of the Site or the information, content, materials, products or services included on or otherwise made available to you through the Site, unless otherwise specified in writing.
11. Limitation of Liability To the full extent permissible by applicable law, Jorevia LLC will not be liable for any damages of any kind arising from the use of this Site or from any information, content, materials, products (including software) or services included on or otherwise made available to you through this Site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified in writing.
12. Indemnification You agree to indemnify, defend, and hold harmless Jorevia LLC, its officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys’ fees, resulting from any violation of these Terms or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the Site using your Internet account.
13. Governing Law and Dispute Resolution These Terms and your use of the Site shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of law principles. Any legal action or proceeding relating to your access to, or use of, the Site or these Terms shall be instituted in a state or federal court in New York, New York. You agree to submit to the jurisdiction of, and agree that venue is proper in, these courts.
14. Changes to Terms We reserve the right to update, change, or replace any part of these Terms at any time by posting updates and changes to our Site. It is your responsibility to check our Site periodically for changes. Your continued use of or access to our Site following the posting of any changes constitutes acceptance of those changes.
15. Severability In the event that any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms, such determination shall not affect the validity and enforceability of any other remaining provisions.
16. Contact Information If you have any questions about these Terms, your order, or our policies, please contact us:
- Company Name: Jorevia LLC
- Website: https://jorevia.com
- Email: support@jorevia.com
- Phone: +1 (386) 446-9152
- Address: 175 Charwill Dr Clinton Corners, New York, NY 12514, US
- Customer Service Hours: Monday-Friday 9AM-5PM EST